How the app works, and what to do when it isn't obvious. If your question isn't here, email support@story-tellers.app — a person reads it.
Find experiences near you, go, and tell the story. It's free — you never pay for anything here.
Every creator is checked by a person before they can join events, so businesses know who is turning up. You'll get a code to send us, and once it's confirmed the app lets you in by itself — you don't need to keep checking.
It decides which events you can see. Some are open to any verified creator, others only to creators with 10,000+ followers, because the business is offering more. Your count is set when you're verified — if you've grown since, ask for it to be updated from your profile.
You have to be 18 to use StoryTellers.
A few things can cause that. You may already be joined to another event from the same business — finish that one first, or leave it. The event may be for creators with more followers than your profile shows. Or it may be limited to one gender. Events you don't qualify for usually don't appear at all, so if you can see it, one of the first two is more likely.
Turning up, getting scanned at the venue, and posting the agreed content within 24 hours of receiving the barter. That's the whole deal — the business gives you something real, you tell the story.
Yes, you can leave an event from My Events — but only up to a few minutes after joining once the event is live. After that the slot is yours and the business is expecting you.
The My QR tab. It's the same code every time — the business scans it at the venue and that confirms you were there. Your joined events are listed underneath it.
24 hours from the moment you're scanned. The countdown is on the event in My Events. When you've posted, submit a screenshot as proof.
Yes. You're getting something of value in exchange for posting, which makes it advertising, and the law requires that to be obvious. Use #spolupráca, #reklama, or Instagram's paid-partnership label. The obligation is on you as the person posting, so this protects you — and no business is allowed to ask you to leave it off.
It's flagged for review. One slip is not the end of the world; a pattern of redeeming barters without posting leads to a warning and then suspension.
Most events are a visit at a set time where you post a Story. Some ask for a Reel instead, and some happen online with no visit at all — there, the business approves your work before it counts. Online: apply, get accepted, receive a voucher covering the product, order it, create your content, submit the link and a screenshot, and the business approves it. At a venue: apply, get accepted, visit and get scanned — which starts your submission window — then film, submit, and get approved.
You'll see what they asked for, and you can resubmit. Nothing is lost.
Report them from the event or their profile — every report is read by a person. You can also block them, and then neither of you sees the other anywhere in the app. Blocking releases any slot you were holding with them, and you can undo it in Settings → Blocked accounts.
Settings → Account → Delete account. It's immediate and permanent, and it removes your profile, your event history and your photos. Some records are kept where the law requires it — that's set out on our data deletion page.