Data deletion

Last updated: 2026-07-06

Delete your account in the app

Open the StoryTellers app → Settings → Account → Delete account. Deletion runs immediately and is permanent.

What gets deleted

Your profile and account document, your events (for businesses) and their check-in records, notifications, credit ledger, private contact and billing details, push-notification token, and all photos you uploaded (profile, brand, establishment, story screenshots under your account). Your sign-in identity is removed from Firebase Authentication, and any active subscription is cancelled immediately.

What is retained, and why

Stripe records (invoices, customer object) — tax and accounting law. Moderation and audit-log entries — abuse prevention and legal defence. Records held by other users — e.g. a business keeps the check-in entry and story proof from events you attended, as their operational record. A deletion tombstone (your user id and deletion timestamp, no profile data) is kept as proof the deletion ran.

Can't access the app?

Email privacy@story-tellers.app from the address on your account and we will run the same deletion for you within 30 days (usually much faster).